Clinical Director in the

Integrated Clinical Consortium

Reporting to the Local Governance Structure and the Clinical Projects Executive Lead in PPO Serve

EDUCATION / BACKGROUND:

  • Registered HealthCare Professional
  • 5 years industry experience with a minimum of 2 or more of the following:
  • 3 or more years of team management experience
  • Project Management or similar experience
  • Training and/or change management experience
  • BEE candidate may be an advantage

COMPUTER KNOWLEDGE:

  • Windows literacy essential: Intermediate Excel, Word, Outlook
  • Tablet troubleshooting experience

INHERENT JOB REQUIREMENTS:

The Clinical Director would play a lead role in the local management of the integrated clinical consortia – which are designed to be structured, multidisciplinary groups of clinicians taking joint responsibility for a funded, local population – by driving, tracking, managing the continuous improvement of clinical care and the clinical IT system.  He/she is responsible for identifying key resources and providing the direction required for meeting the defined objectives. He/She would manage the Care Coordinators and facilitate the Management Comittee governance. He /she is also responsible for ensuring appropriate management, customer and supplier involvement throughout. This requires the building and maintaining of excellent relationships with all stakeholders. Finally, the Clinical Director must have the courage to face up to issues squarely and early, resolve conflicts, admit to having problems and seek coaching openly, escalate if necessary, and generally champion the people and the consortium across the organization and with customers.

The successful candidate will be responsible for but not limited to

  • Track and report on progress and compliance of Integrated Clinical Consortia with regards to operational standards and service level agreements to PPO Serve
  • Using data to segment the population and drive discussion around appropriate interventions for each segment
  • Be able to anticipate, identify and make accurate timely decisions regarding local capacity planning
  • Establish and maintain local contracts with suppliers and build community social connections
  • Drive and maintain relationships between external treating providers, the consortium’s multidisciplinary team and the local management team
  • Active management of Care Coordinators, ensuring processes adhered to and driving further efficiencies
  • Leading and motivating people; Encouraging team work
  • Assure that all team members understand their roles and accept their responsibilities
  • Communicating effectively with senior management and external stakeholders – providing a clear vision of what determines success
  • Arbitrate and resolve conflict and interface problems within the project
  • Deploy training and manage change for Care Coordinators, support staff and members of the Integrated Clinical Consortium
  • Having sufficient technical background to understand technologies and common technical issues in order to provide first line support for the clinical IT system.
  • Additionally, should the Local Management team of the Integrated Clinical Consortia be of insufficient scale to warrant a project manager, the Clinical Director would be additionally responsible for:
  • Ensuring that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop a detailed project plan to monitor and track progress
  • Measure project performance using appropriate tools and techniques
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Perform risk management to minimize project risks
  • Ensure resource availability and allocation
  • Establish, coordinate and maintain relationships with internal resources and third parties for the flawless execution of projects
  • Successfully manage the relationship with the client and all stakeholders
  • Report and escalate to management as needed
  • Create and maintain comprehensive project documentation
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

PERSONAL ATTRIBUTES:

  • Strong communication skills
  • Excellent client-facing and internal communication skills
  • Ability to work closely within a team and across multiple stakeholders
  • Ability to build and maintain relationships
  • Passion for people management
  • Strong organizational skills
  • Ability to work independently (self driver)
  • Drive to improve patient care
  • Balanced consistent decision making
  • Commercial awareness
  • Ability to recognize boundaries and limitations

Other:

  • Valid drivers license and own transport
  • Should you be interested in applying or know someone who meet these minimum requirements, please submit our standard application form or a detailed C.V. to info@pposerve.co.za

Closing date for applications: Open until position filled

Good luck!