By using the Site and registering on our website, you expressly agree to the terms and conditions as contained herein. If you do not agree to all of the terms and conditions, please do not continue to use the website. By using the Website you agree as follows:

· All content made available on the Website belongs to PPO Serve. Any unauthorised use, alteration or dissemination of the information or content on the website is prohibited. By registering on our website you hereby also consent to the collection, storage, processing, and transmission of your private information by PPO Serve, in accordance with the Protection of Personal Information (POPI) Act in South Africa.

· Your privacy is important to us and we will therefore not sell, rent or provide your personal information to unauthorised third parties for their independent use, without your consent.

· You agree that we may process your personal information for all purposes that relate to the website and the services offered on the website. You also confirm that we may share and combine all your personal information for any one or more of the following purposes market, statistical and academic research; and to customise our benefits and services to meet your needs.

· If you use the website, you must keep your access details (including, your username and password) confidential and not allow other people to use it. You also accept full responsibility for all activities that occur under your access details or password and accept responsibility for sharing your username and password. If you receive an unsolicited e-mail that appears to be from PPO Serve and that requests you to provide personal information (such as your identity number, username, or password), or that asks you to verify or confirm your PPO Serve or TVCT information by clicking on a link, it is most likely that the e-mail was sent by a “phisher” or “spoofer.” PPO Serve will never ask for this type of information in an e-mail, and we strongly recommend that you do not respond to these e-mails and that you do not click on the link. Responding to “phishing” places you and your personal information at risk. PPO Serve cannot be responsible for any consequences resulting from your response to any email sent by a “phisher” or a “spoofer”.

· You agree that we may communicate with you electronically about our current and future products and programmes. Please let us know if you do not wish to receive any direct electronic marketing from us. We will store your personal information for the purpose to action this request and action it as soon as reasonably possible.

· To the extent that clinical information may be provided on the website, the information provided should by no means replace the advice of a registered healthcare provider. You should not discontinue any treatment you may be receiving on the basis of information reflected on this website without first consulting your healthcare provider. You should also seek professional advice immediately should any symptoms you may be experiencing persist

· Whenever you use the website, contact PPO Serve electronically, or use one of the products, services, facilities offered by PPO Serve on the website, PPO Serve will collect your Personal Information. You have the right to object to the processing of your personal information. If you are giving consent for a person under 18 (a minor) you confirm that you are a Competent Person and that you have authority to give their consent for them.

· PPO Serve values the information that you choose to provide and will take appropriate, reasonable technical and organisational steps to protect your personal information from loss, misuse or unauthorised alteration. The information PPO Serve has concerning customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

· You have an obligation to notify us if any of your personal information held by PPO Serve has changed or is no longer valid to ensure our records are up to date, you can e-mail us at info@pposerve.co.za. You also have the right to know what personal information we hold about you. If you wish to receive a copy, please make a request via email at the address above and specify the information you would like. We will take all reasonable steps to confirm your identity before providing details of your personal information. Please note that we are entitled to charge a legally allowable fee for this service and will let you know what it is at the time of your request.

· You have the right to ask us to update, correct or delete your personal information. Where we cannot delete your personal information, we will take all steps to make it anonymous. You agree that we may keep your personal information until you ask us to delete or destroy it. This is unless the law requires us to keep it or dispose thereof.

· If you believe that we have used your personal information contrary to our terms above, you must first attempt to resolve any concerns with us. If you are not satisfied after this process, you have the right to lodge a complaint with the Information Regulator, under the Protection of Personal Information Act.

· We may change the terms and conditions of this disclaimer at any time. The most updated version of this user agreement will apply each time that you access and use the Website.

· The Website may contain certain images and links to other third party websites and applications with information, content or material produced by other parties. These linked third party websites are not under the control of PPO Serve and PPO Serve is not responsible for the information, content or material on any linked website, including, any link contained in a linked website, or any changes or updates to a linked website.

· You agree to fully indemnify PPO Serve, its directors, employees, and trustees (where applicable) against any claim, loss or damages which you may incur or suffer as a result of your use of the website.